Solution Manager Root Cause Analysis - Workload/Exception

Root Cause Analysis in Solution Manager 7.2 works towards simplifying the problem resolution process with-in an IT environment. In this Part 1 course, we will review all the necessary prerequisites that are required for enabling RCA. You will learn all the different types of End-to-End Tools that are part of RCA with the focus on Workload Analysis and Exception Analysis. In Part 2 you will learn Change and Trace Analysis.